Delivery & Returns
DELIVERY
NOÉ Skincare offers free delivery on all orders above €30. For orders up to €30, the shipping cost is €4. Currently, we ship to the Netherlands, Belgium, Luxembourg, Germany, France and UK. For delivery to other countries, please contact info@noeskincare.com. Once your order has been dispatched, we will send you a track & trace code via email.
Please check the table below for delivery times per country.
|
Country |
Order before |
Deliver time in working days |
|
The Netherlands |
23:00 |
1-2 |
|
Belgium |
21:00 |
1-2 |
|
Luxembourg |
21:00 |
1-2 |
|
Germany |
16:00 |
1-2 |
|
France |
21:00 |
2-3 |
|
UK |
21:00 |
2-3 |
RETURNS
You can return a product within 14 days after receipt. Simply send a return request to info@noeskincare.com. We will provide you with a return authorization and our mailing information. Please note that we only accept returns of products that are still unopened, sealed and in perfect condition. After receiving your return, we will refund the full amount of your purchase price within 3-5 days. Alternatively, we can exchange your product - if you wish - and reimburse or charge the difference. We do not reimburse the initial shipping costs, but always cover the return costs.